Built specifically for mobile, laptop & electronics repair businesses
You fix devices. Kiwikit runs the shop.
Manage every repair from customer intake to delivery — with job cards, technician workflows, customer updates, billing, payments and warranty in one connected system.
- 14-day free trial
- No card required
- Free data migration
- Customer
- Rahul Patil
- Issue
- Display not working
- Promised
- Tomorrow, 6 PM
Your device is ready for pickup.Track your repair → kiwikit.in/track
Not another billing tool. A complete system for running your repair business.
The workflow
From the first call to final payment.
Every repair. Every technician. Every rupee — connected in one workflow. These are the real screens, with sample customers in place of real ones.
- 01Receive
A job comes in. Everything starts here.
Create a job card with the customer, device, issue, IMEI and estimate — without writing the same information twice.
- Customer
- Device & brand
- IMEI / serial
- Problems
- Estimate
- Advance
app.kiwikit.in / service / job-cards / createSample data
- 02Assign
The right job reaches the right technician.
Assign jobs, track responsibility and know exactly what is happening at the repair bench.
- Jobs per technician
- Revenue
- Cost
- Profit
- Margin
- Performance
app.kiwikit.in / reports / technician-reportSample data
- 03Update
Customers stay informed without calling your counter.
Keep customers updated automatically as their repair moves through the workflow.
- Job created
- In queue
- Repair started
- Ready for delivery
- Delivered
- Payment received
app.kiwikit.in / settings / whatsappSample data
- 04Collect
Close the job. Collect the payment.
Estimated cost, final amount, paid and due — everything stays connected to the job.
- Receipt against job card
- Cash / UPI
- Money in
- Money out
- Running balance
app.kiwikit.in / finance / cash-bookSample data
- 05Run the shop
One system. Your whole shop.
Jobs, staff, finance, reports and branches — together in one system.
- Every job and its status
- Who took it in
- Who is repairing it
- Estimate vs final
- Paid and due
- Branch switcher
app.kiwikit.in / service / job-cardsSample data
What changes
From scattered work to one connected repair workflow.
Nothing changes about how the shop repairs phones. What changes is where the information lives — every repair, customer update, technician task and payment, in one place.
Less searching. Less calling. More control.
Manage every repair from one place.
Built around repair
Made for repair. Not adapted to it.
Kiwikit is built around how a repair business actually runs — every device has a customer, every repair has a technician, and every job has a next step.
General business software
Repair is a module.
Job cards bolted onto an invoicing tool. The repair lives in a tab somebody has to remember to open.
- Device history lives in somebody's memory
- Customers ring the counter to ask if it's ready
- You know the turnover and guess the profit
Kiwikit
Repair is the foundation.
The job card is the record. Customer, device, technician, status, updates and money all hang off it.
- Any repair found by IMEI or serial, years later
- Status moves, and the customer is told automatically
- Profit per job, not just the day's turnover
Built for mobile, laptop and electronics repair businesses — from a single counter to multi-branch service centres.
The problem
Your shop shouldn't run on paper slips, a group chat and memory.
Nothing is missing on any single day. It goes wrong across weeks — the advance nobody wrote down, the device nobody picked up, the warranty nobody can prove.
Today, in most shops
- M14 - battery Sneha, 9822... adv 500
- iPhone 13 screen - Rajesh ready??
- HP laptop keyboard part aayi nahi
- Vivo Y21 - Kiran 950 pending
- warranty? Redmi - Mar kab tak
What goes wrong
What Kiwikit does
What goes wrong
Nothing is written down anywhere the whole shop can see.
What Kiwikit does
Every device gets a job card — customer, fault, IMEI, technician, promised date. Search that IMEI in three years and the job comes back with it.
What goes wrong
An advance is taken at the counter and nobody records it.
What Kiwikit does
The advance sits on the job card. Balance due shows on every screen, on the printed receipt, and in the message the customer gets.
What goes wrong
“Is my phone ready?” — twenty times a day.
What Kiwikit does
Each status change sends the customer an update on its own, and every job carries a private tracking link they can open any time.
What goes wrong
Technicians don't know what to pick up next.
What Kiwikit does
A job sits in exactly one status, and every technician opens the app to their own queue — assigned, in progress, waiting on a part.
What goes wrong
A warranty claim comes down to who remembers what.
What Kiwikit does
The warranty period is recorded the day the device goes out. The device's own history settles the claim instead of an argument.
And this is what the counter sees
- JC-2608-0141Samsung M14Sneha KulkarniIn Progress
- JC-2608-0140iPhone 13 ProRajesh PatilReady for Delivery
- JC-2608-0139HP 15s LaptopAmit MoreOn Hold
- JC-2608-0138Redmi Note 12Pooja ShindeTech Completed
- JC-2608-0137Vivo Y21Kiran JadhavIn Queue
- JC-2608-0136Dell VostroNilesh GawadeDelivered
One list. The counter, the bench and the owner are all looking at the same thing — so nobody has to ask anybody what happened to a device.
See how a job moves through the shopPricing
The whole system, from ₹14 a day.
There are no tiers to compare. Every option below unlocks the same complete system for 4 users and one location — the only difference is how long it runs.
- Repairs & job cards
- Second-hand device buying & resale
- Billing & accounts
- WhatsApp updates
- Multi-branch
- Reports
Everything your repair shop needs. One complete system.
Free trial
14 days — no card, no charge
The full product from the first minute. Choose a plan whenever you're ready.
3 months
₹1,499 every 3 months
Move to yearly whenever you like — the days you've already paid for carry over.
1 year
Best value₹4,999 a year — ₹417 a month
Against paying every 3 months.
4 users + 1 shop location included
Extra users ₹83/user/month · Multiple branches or a larger team? Talk to us.
Everything included
One complete system. No feature tiers, no hidden essentials.
At the counter
- Complete job-card lifecycle
- Customer & device history by IMEI / serial
- Technician assignment & workload
- Workflow designer — per role, per stage
- Automatic WhatsApp updates + tracking link
- Warranty on every job card
- Unlimited job cards, customers & device history
Money & books
- Estimates, invoices, receipts & thermal print
- Per-job profit — parts, labour, margin
- Cash book, party ledger, receivables & payables
- Profit & loss, year-wise books
- Purchase entries & supplier accounts
- Second-hand device purchase & resale
Running the business
- Multi-branch with a head-office roll-up
- Roles, permissions & audit trail
- Reports, all exportable to Excel
- Your own isolated database — never shared
- Daily AES-256 encrypted backups
- IP allow-listing
- Support in Marathi, Hindi & English
Want to see it on your own job cards?
Your workflow, billing, reports and WhatsApp updates — on your data, not a demo set.
FAQ
Frequently asked questions
The ones we get asked most, answered plainly. Anything else, ask a person — we'll tell you straight if the product is wrong for your shop.
Is there really a free trial?
Yes — 14 days with every feature switched on, no credit card required. Sign up and your shop is ready in minutes; you can also message us on WhatsApp and we'll set it up with you the same day. If it's not for you, simply walk away — you won't be charged anything.
What does it cost after the trial?
Two options, both with exactly the same features: ₹1,499 for 3 months, or ₹4,999 for a year — which works out to ₹417 a month and saves you ₹997 against paying quarterly. Nothing is held back for a higher tier, and there is no setup fee.
How does per-user pricing work?
Every plan includes 4 users and one shop location. Need more? Add extra users anytime at ₹83 per user per month, alongside your plan. Running multiple branches or a bigger team? Tell us how you work and we'll quote it around what you need.
Are there any limits on job cards or storage?
No. All plans include unlimited job cards, unlimited customers and unlimited device history. We never meter your storage or charge you for growing your business.
Can customers track their repair status themselves?
Yes. Every job card gets a private tracking link that can be sent on WhatsApp automatically — your customer sees live status, amount paid and balance without calling your counter.
Can I switch between 3 months and a year?
Anytime, in either direction — and nothing is lost when you do. Whatever days are still left on your current plan are added on top of the new one, so paying early never costs you the time you already bought. There's nothing to cancel either: if you don't renew, it simply stops.
Do you support Marathi or Hindi?
Customer support is available in Marathi, Hindi and English. The app UI is in English currently — a Marathi UI is on the roadmap. Receipts and labels print in your preferred format.
Can I import my old customer data?
Yes. Send us your Excel sheet, notebook scan or even a WhatsApp customer list — our team migrates it free of cost when you sign up for an annual plan.
Is my data safe?
Each shop gets its own fully isolated database — your data never mixes with anyone else's. Backups are encrypted with AES-256 and taken daily, every connection uses SSL, and you can lock access to specific IP addresses.
What happens to my data if I cancel?
It's your data, always. You can export everything before you leave, and we'll help you migrate out if you ask. We don't hold your business hostage.
Still have a question? Ask on WhatsApp.